OSCO wants you to be thrilled with your new purchase. If you are not satisfied with an item and need to return it, we're here to help.
Returns & Refunds
Returns
If you’re not completely satisfied with your purchase, we accept returns within 30 days of delivery for all Australian orders. Returned items must be unused and in their original condition, with all packaging and tags intact.
Refunds are issued to the original payment method, less a 5% processing fee. If you prefer, you may choose store credit for the full value, with no processing fee.
At this time, we do not accept international returns.
Returns Policy
You have 30 calendar days from the date of delivery to return an item.
All returns must be unused and in brand-new, original condition, with all packaging and tags intact.
Refunds are processed within 5–7 business days after your return is received and inspected.
Refunds are issued to the original form of payment, less a 5% processing fee. A store credit option is available for the full value with no fee.
If you'd like an exchange, please make a return and place a new order.
Start Your Return
To begin a return, please start here.