Warranty

We design OSCO products to be dependable for the long run. If something isn’t right, we’ll make it right.

Lifetime Warranty

All OSCO luggage is backed by a Lifetime Warranty covering manufacturing defects in materials and workmanship for the lifetime of the product.

If an eligible product fails due to a manufacturing defect, we will repair or replace it at no cost for the service itself.

This warranty applies to the original purchaser or original gift recipient and is not transferable. A valid order number or proof of purchase is required.

What’s Covered (and What’s Not)

Covered

Manufacturing defects that affect normal use, including wheels, handles, zippers or locks that stop functioning as designed, and material flaws impacting functionality.

Not Covered

Normal wear and tear, cosmetic damage, or parts that remain fully functional.

How Claims Work

To start a warranty claim, contact our support team (support@oscotravel.com) with:

  • Your order number or proof of purchase
  • Product details
  • A description and photos of the issue

Shipping, Timing & Extras

Once we receive your product, we'll get started on a repair or send out a replacement.

We reserve the right to decline or void claims that are dishonest or fraudulent. This warranty is the sole and exclusive warranty provided by OSCO.